What’s Your Conflict Management Style?
Webinar Description
Are you a shark, a turtle, a fox, an owl or a teddy bear? Participants in this whimsical workshop will complete a self-assessment to find out which style they generally choose to use, the long term effects of each style, and when each is likely to be the most effective way to handle conflict.
Conflict management skills, the importance of understanding and controlling anger, the Conflict Iceberg, and how to assess the level of conflict in a workplace will also be discussed and addressed through the use of group activities and personal assessments.
Key Learning Objectives:
- Identify their preferred conflict management style, obtain a basic understanding of all styles, and understand when each should be used.
- Determine their current attitudes toward conflict and anger, understand why anger is destructive, and learn skills to control anger.
- Introduced to the concept of the Conflict Iceberg, learn how to assess the level of conflict in a work- place, and determine the appropriate intervention strategy.
Webinar Instructor
Donna Minnix Proctor, a retired prevention professional and educator served in various roles as Executive Director of several organizations, an extension agent, and health educator.
She obtained her BS and MS degrees from VA Tech and has extensive training in team building, conflict management, and strategic planning.
She currently lives in Franklin County on her family farm, Briarwood, with her husband of over 40 years, horses, and two fuzzy black cats. In her spare time she enjoys writing plays and romance novels, acting in amateur theater, and riding her purple Harley Davidson motorcycle.
Free Registration
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